1. Introduction Welcome to Tornstudios. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or purchase our products.
2. General Use of the Website
- 1.1 The content on our website, including text, images, logos, and designs, is the intellectual property of Tornstudios and may not be used, reproduced, or distributed without our explicit consent.
- 1.2 You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the site.
3. Product Information and Pricing
- 3.1 We strive to provide accurate and up-to-date information about our products. However, we cannot guarantee that descriptions or other content is error-free or complete.
- 3.2 All prices are listed in GBP and are subject to change without notice. Taxes and shipping costs are additional and will be calculated at checkout.
4. Orders and Payment
- 4.1 To place an order, you must provide accurate and complete information. By placing an order, you are making an offer to purchase the products in your cart.
- 4.2 We accept payments via Stripe and PayPal. Payment must be completed before your order is processed.
- 4.3 We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraud.
5. Shipping and Delivery
- 5.1 Orders are processed and shipped within 10 business days. Please allow up to 10 business days for made-to-order items to be shipped.
- 5.2 Shipping times vary depending on your location and the shipping method selected. We are not responsible for delays caused by shipping carriers or customs.
- 5.3 International customers are responsible for any customs duties, taxes, or other fees that may apply.
6. Returns and Exchanges
- 6.1 We accept returns within 14 days of receipt for items that are unworn, undamaged, and in their original packaging.
- 6.2 To initiate a return, please contact our customer service team at hello@tornstudios.com. We will provide instructions for returning your item.
- 6.3 Shipping costs for returns are the responsibility of the customer, except in cases of defective or incorrect items.
- 6.4 Refunds will be processed to the original payment method once the returned item is received and inspected.
7. Privacy Policy
- 7.1 Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy.
- 7.2 We use secure technology to protect your information and ensure that your transactions are safe.
8. Intellectual Property Rights
- 8.1 All content on our website, including but not limited to text, images, and logos, is protected by copyright, trademark, and other intellectual property laws.
- 8.2 You may not use, reproduce, or distribute any content from our website without our prior written permission.
9. Limitation of Liability
- 9.1 To the maximum extent permitted by law, Tornstudios is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- 9.2 Our total liability for any claim related to your purchase is limited to the amount paid for the product in question.
10. Indemnification
- 10.1 You agree to indemnify and hold harmless Tornstudios, its employees, and affiliates from any claims, damages, or liabilities arising from your use of our website or your breach of these Terms and Conditions.
11. Governing Law
- 11.1 These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Changes to the Terms and Conditions
- 12.1 We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
- 12.2 Your continued use of our website following any changes constitutes acceptance of the revised Terms and Conditions.
13. Contact Information
- 13.1 If you have any questions or concerns about these Terms and Conditions, please contact us at hello@tornstudios.com